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Understanding the 2023 Massachusetts Elevator Code Updates: What Building Owners Need to Know

Updated: Dec 2, 2024

The Massachusetts elevator industry saw significant changes in January 2023 with the state's adoption of the ASME A17.1-2019/CSA B44-19 Safety Code for Elevators and Escalators, implemented through 524 CMR. These updates represent important shifts in how elevator systems are installed, maintained, and operated across the Commonwealth, affecting building owners, property managers, and maintenance providers throughout Eastern Massachusetts.


One of the most notable changes focuses on Machine Room-Less (MRL) elevators, which have become increasingly popular in modern buildings. The updated code provides more specific requirements for maintenance access to these systems, ensuring technicians can safely and effectively service these space-saving designs. This change particularly impacts building owners considering new installations or modernization projects, as it may affect both design plans and maintenance protocols.

Emergency communication systems received significant attention in the code update. The new requirements enhance passenger safety by ensuring more reliable communication during emergencies. Building owners were required to upgrade their emergency communication systems to meet these new standards within specified timeframes, marking a crucial step forward in elevator safety technology. These systems must now provide more detailed location information and ensure better accessibility for all passengers.


The code also strengthened requirements for elevator door protection systems, implementing more stringent standards for both new installations and existing equipment. These enhanced safety measures help prevent passenger accidents and reduce building owner liability. Additionally, the update modified testing and inspection protocols, establishing new requirements for both routine maintenance and annual safety tests.


Another update in the 2023 Massachusetts elevator code adoption focuses on emergency communication accessibility. A key requirement now mandates that all elevators must provide two-way text messaging capability for hearing-impaired passengers, marking a crucial advancement in elevator safety and accessibility compliance.


This important update stems from the adoption of ASME A17.1-2019/CSA B44-19, which recognizes that traditional voice-only emergency communications systems don't adequately serve hearing-impaired individuals. The new requirement ensures that every elevator emergency communication system includes both voice and text-based two-way communication capabilities. For building owners and property managers, this means existing elevator emergency communications may need upgrading to comply with these enhanced accessibility standards.


The text messaging system must meet specific criteria to ensure effective emergency communication. The system needs to provide clear, real-time messaging between the trapped passenger and emergency personnel, with visible confirmation that help is on the way. Additionally, the system must be positioned at an accessible height and include clear instructions for both voice and text communication options.


For building owners and property managers, understanding these code changes is crucial for compliance and safety. Working with qualified elevator contractors who stay current with code requirements helps ensure your vertical transportation systems meet all necessary standards. Regular maintenance and inspections, performed by licensed professionals, have become even more critical under these updated regulations.

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